Help Center Frequently Asked Questions

Award-winning service to quickly remove negative content—often in days. If we can’t remove it, you don’t pay.

General

Are reviews permanently removed or just hidden?

All removals are permanent. We do not “suppress” or “hide” content—once it’s gone, it’s gone.

What if the review reappears?

This is extremely rare, but if it happens due to a glitch, we’ll attempt removal again at no extra cost.

Can the original reviewer repost after removal?

While possible, it’s uncommon. All removals are confidential and the reviewer is not notified. If you believe reposting is likely, we recommend seeking legal advice.

How do you remove negative reviews?

Our in-house policy specialists understand platform guidelines and local laws. We build a strong case for removal, highlighting violations and working directly with the platform.

I’ve already tried to remove the review. Can you still help?

Yes! We use advanced methods beyond basic flagging and have a proven track record of success.

Costs & Guarantees

How much does it cost to remove a negative review?

Pricing depends on the platform, content, and complexity. Contact us for a free, confidential quote.

Do I pay if the review isn’t removed?

No. With our “no removal, no fee” guarantee, you only pay for successful removals. No upfront charges, retainers, or hidden fees.

What’s your success rate?

Success varies by case, but our experienced team delivers industry-leading results. We’ll assess your situation and provide honest feedback.

Legality & Ethics

Is it legal to remove a negative review?

Yes. Every platform has its own policies and guidelines—you have the right to challenge unfair content.

Are you censoring opinions or violating free speech?

No. We support free speech, but also believe businesses deserve fairness. We help contest content that’s misleading, inaccurate, or defamatory.

Service Details & Expertise

What makes you different from other reputation management companies?

We’re 100% results-based: no upfront fees, no hidden costs, and you only pay for successful removals. Our expertise is in removing unfair, misleading, or defamatory reviews—fast.

Can you help us get more positive reviews?

We focus on removing negative content. For generating positive reviews, we can recommend trusted partners.

Partnership & Referrals

Do you offer a white-label or reseller program?

Yes! We work with resellers. Contact us to learn more about partnership opportunities.

Is there a referral bonus if I recommend your service?

Yes, we offer referral bonuses for successful review removals. Reach out for details.

Do you contact the reviewer? Will they be notified?

No. All removals are confidential. The reviewer is never contacted or notified.

Process & Results

How long does it take to remove a review?

Most removals are completed within 14 days, depending on the platform.

Will removing negative reviews improve my overall score?

Yes! Removing negative reviews can significantly boost your business’s rating and reputation.

Does having proof that a review is false help?

Additional context is helpful, but our strategy focuses on content policy violations. We’ll use all relevant information to build your case.

I’ve responded to the negative review—can it still be removed?

Yes. Your response typically doesn’t affect our process. In rare cases, we may suggest temporarily redacting your response.

Still have questions?